Design Reviews | Customer Personas | Experience Principles
DESIGN WITH CONFIDENCE
Knowing what success looks like will give you the confidence in taking your next steps.
Design the right brand experience, digital service and marketing material for your business.
Prioritising customers experience and business service improvements.
Develop the skills and capabilities of your team to put customer experience at the heart of your business.
Building a collaborative and creative business culture.
WE ASK DIFFERENT QUESTIONS
BRINGING VALUE
Who are my customers, and how does my business add value to their lives?
CUSTOMER RELATIONSHIPS
How do I attract, retain and deepen relationships with customers?
CHANGING BEHAVIOURS
How can new technologies and changing customer behaviours help my business succeed?
OUR UNIQUE INDUSTRY-LEADING WORKSHOPS AND SERVICES WILL GIVE YOUR WHOLE TEAM A SHARED UNDERSTANDING AND OWNERSHIP OF YOUR COMPANIES CUSTOMER EXPERIENCE AND BUSINESS CULTURE.
Having the right brief and success criteria are vital for any project success. Our consultancy services view your business from three different perspectives:
Where you are now, and how do you compare with the competition.
Who are your customers, and how does your business fit into their lives?
What is the experience you want your customers and team to have with your business.
EXPERIENCE YOU CAN TRUST
“My ambition with The Design Business is to draw on my 25 years of design and consulting experience to bring the value of design to a broader range of businesses and organisations. Since starting The Design Business, it has been wonderful to see the value, direction and confidence design consulting has brought my new clients. ”
CREATE THE RIGHT EXPERIENCE FOR YOUR BUSINESS
Customer experience on and offline has never been more important. We can help you refine, evolve or reimagine your business this year and beyond.
Based in Windsor
Give Us a Call
07428 100 853
or, send us a message
